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DAVID DIXON & KATY RAINES                   

Dixon Raines, UK

David Dixon is the UK's foremost successful and prominent fundraiser in the field of individual giving. He has worked with a multitude of arts organisations to raise millions of £s, as director of The Phone Room Ltd, which he set up in 1997 and is now the leading telephone fundraising agency.

David was a Senior Fundraising Manager with Oxfam before joining the Oxford Playhouse as Development Director in 1991. Since 1993 he has worked independently and set up The Phone Room in 1997. He is now a full time consultant for Dixon Raines.

 

Katy Raines is well known throughout the UK as a leader in developing customer loyalty. She has worked in Arts Marketing for 12 years, most recently as the Director of Marketing and Development at the Theatre Royal in Newcastle, where she transformed the organisation's ability to generate income through ticket sales, membership schemes and fundraising.

Her experience includes working with national companies such as the Royal Shakespeare Company, Opera North and the National Theatre. She has written and presented extensively on the benefits of building customer loyalty through the integration of marketing and fundraising.

She has an MA in Music from Cambridge University, a Postgraduate Diploma in Marketing from the Chartered Institute of Marketing and an MBA from Durham University.